Privacy Policy

1. Information We Collect

• Personal Information: Name, phone number, email address, profile picture, and account credentials when you register.
• Location Data: Precise GPS location from your device when the app is running to match you with nearby Bike, Auto, Cab, and Delivery Captains and to track parcel transit.
• Transaction & Payment Details: Payment method details, ride history, parcel details, and billing information.
• Device & Usage Data: IP address, device type, operating system, and app usage behavior to improve our services.

2. How We Use Your Information

• To create and manage your user account.
• To connect you with nearby drivers/captains for rides and parcel delivery.
• To process payments, send receipts, and manage customer support inquiries.
• To send important updates, transactional notifications, promotional offers, and service announcements.
• To enhance app security, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We may share your information with:

• Drivers / Delivery Partners: Your name, pickup/drop location, and contact number to facilitate rides and parcel deliveries.
• Service Providers: Third-party vendors assisting with payment gateways, cloud hosting, and analytics.
• Legal Authorities: When required by law or to protect the safety, rights, and property of FoxRun, our users, or the public.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights & Choices

You can update your profile information or delete your account directly through the FoxRun app settings. You may also disable location permissions, though this may limit your ability to book rides or send parcels.